Connecting the Apple App Store
Automate the ingestion of App Store reviews into your Sentric workspace using the App Store Connect API.
Sentric integrates directly with the App Store Connect API to pull in your app's ratings and reviews automatically. To securely establish this connection, you'll need to generate a dedicated API Key within your Apple Developer account.
What you'll need
- Issuer ID
- Key ID
- Private Key (.p8 file)
- App Bundle ID
Log in to App Store Connect
Navigate to App Store Connect and log in with your Apple Developer account. You must have the Account Holder or Admin role to generate API keys.
Generate an API Key
- Click on the Users and Access tab at the top of the screen.
- Select the Keys tab, then make sure you are under the App Store Connect API subsection.
- Click the + button to generate a new API key.
- Provide a name (e.g., "Sentric Review Sync").
- Set the Access to App Manager. Sentric needs this permission level to read your customer reviews.
- Click Generate.
Download your Credentials
Once generated, you'll see your new key in the list. You need three pieces of information from this screen:
- Issuer ID: Found at the top of the Keys page (above the list of keys).
- Key ID: Found in the table row of your newly generated key.
- Private Key (.p8 file): Click the Download API Key link next to your key. Note: This file can only be downloaded once. Keep it secure.
Configure Sentric
Return to your Sentric dashboard and navigate to your Product settings. Under Integrations, select Apple App Store:
- Enter your App's Bundle ID (e.g.,
com.yourcompany.app). - Paste your Issuer ID and Key ID.
- Upload the .p8 Private Key file you just downloaded.
- Click Connect.
You're all set
Sentric will instantly verify your credentials. Once verified, your historical reviews will begin importing immediately, and new reviews will be synced hourly.